Privacy Policy

Who We Are

Aloha Vibes Carwash ("we," "our," or "us") operates a car wash facility located at 623 N Maysville St, Mt Sterling, KY 40353. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and phone number submitted through our free wash or contact forms.
• SMS/text opt-in — if you opt in to receive text messages from us, we collect your mobile phone number.
• Usage data — pages visited, browser type, and device information collected automatically when you use our website.
• Payment information — processed securely through third-party processors (Stripe). We do not store payment card details.

How We Use Your Information

• To fulfill free wash requests and contact form inquiries.
• To send transactional messages related to your account or membership.
• To send promotional SMS or email communications if you have opted in.
• To improve our website and services.

SMS / Text Message Marketing

By opting in to receive text messages from Aloha Vibes Carwash, you consent to receive recurring marketing and promotional SMS messages. Message and data rates may apply. Message frequency may vary.

To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at ohana@alohavibescarwash.com. Our SMS program is managed through OptSpot.

Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist in operating our website and services, including:

• OptSpot — SMS and digital marketing platform.
• Stripe — payment processing.
• DenCar — car wash management and membership system.

These providers are contractually required to protect your information and may not use it for their own marketing purposes.

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time. Disabling cookies may affect some site functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To make a request, contact us at ohana@alohavibescarwash.com.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Questions about this policy? Reach us at:

• Email: ohana@alohavibescarwash.com
• Address: 623 N Maysville St, Mt Sterling, KY 40353