Your Pass at a Glance.
The short summary. Full details live in our Monthly Wash Pass Terms & Conditions.
- What's included
- Unlimited washes on your plan's wash package, plus vacuum access — every day, 24/7.
- Billing
- Charged monthly to the card on file. Your pass renews automatically until you cancel.
- Cancelling
- Cancel any time in the app. No refunds or credits are given for partial periods.
- Vehicles
- Your pass price is per vehicle. Using your barcode on another vehicle adds it to your family plan.
Download the App.
The My Wash Membership app is where you manage your pass — update your payment method, add or remove vehicles, switch plans, or cancel.
On your phone right now? Tap here and we'll send you to the right store.
Wash App FAQs.
The questions we get asked most about the app and your monthly pass.
How does the app work?
The My Wash Membership app is your account. Sign in with the email address and phone number you enrolled with, and you can see your pass, update your payment method, manage the vehicles on your plan, change plans, or cancel.
At the wash, you don't need the app open — your license plate is your membership card. Just pull up.
How do I cancel my monthly pass?
Cancel any time directly in the app. Your pass renews automatically each month until you do.
Please note that no refunds or credits are given for partial periods. If you cancel mid-month, you keep access through the period you already paid for.
Can I use my pass on more than one vehicle?
Your monthly wash pass price is per vehicle. If you use your barcode to wash a second vehicle, that vehicle is automatically added to your monthly wash pass family plan, and your monthly charge goes up accordingly.
You can review and manage the vehicles on your plan in the app.
Can I combine my pass with other discounts or promotions?
No — the monthly wash pass can't be used in conjunction with any other discounts or promotions.
What happens if the wash is closed for weather or maintenance?
We reserve the right to close the wash at times due to adverse weather conditions or maintenance, with or without notice. No refunds or credits are issued for these closures.
We'll always try to give members a heads-up through the app and our text alerts when we can.
Why am I getting texts and emails from you?
Enrolling with your email address and cell phone number is your consent to receive email and text messages from us about your wash pass account, car wash operations and updates, and marketing activity.
You can unsubscribe at any time using standard cancel or unsubscribe practices — reply STOP to any text. Keep in mind that if you unsubscribe, you'll lose access to automated alerts about your account.
What information does the app collect?
The app collects and uses location services access, app analytics, notification services, credit card payment information and payment history, and your name, phone number, and email address.
Full details are in our Privacy Policy.
Will you sell or share my data?
No. We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service, and only under binding agreements that ensure confidentiality.
Under no circumstances will mobile data be shared or sold for advertising or promotional use.
Anything Else?
Manage your pass, join the ohana, or grab a free wash to try us first.
This page is a plain-language summary, not the full agreement. For complete terms, see our Monthly Wash Pass Terms & Conditions, Terms of Service, and Privacy Policy. Questions? Email ohana@alohavibescarwash.com or call (859) 251-7611.